US orders: First Class Shipping does not include insurance; therefore, we are not able to refund or re-ship orders that are shipped via First Class shipping and are lost, damaged or mis-delivered by the USPS. Due to this, we encourage all US customers to select FedEx 2Day as it is faster and includes continually updated tracking information and up to $100 insurance for lost or damaged packages. If you would like to add the signature required service, please email firstname.lastname@example.org prior to ordering. Additional fees will apply.
International shipping can be selected at checkout. We can ship to almost any address in the world but unfortunately, we are not able to ship to Albania. We recommend using FedEx for International shipping as it is incredibly fast, has continual updated tracking and includes up to $100 insurance. Customers are responsible for paying all customs duties and taxes on the package once it arrives in the destination county. Please note that neither First Class International Shipping nor Priority International (Flat Rate Envelopes or Small Flat Rate Priced Boxes) include insurance; therefore, we are not able to refund or re-ship orders that are shipped via First Class International or Priority International shipping and are lost, damaged or mis-delivered by the USPS.
Processing & Shipping Times: It is each customer’s responsibility to correctly input the shipping address. We are not liable for orders shipped with incorrect addresses. All standard in-stock items typically ship within 1-2 business days. Orders placed prior to 3pm EST typically ship within 1 business day. Please note that there may be some occurrences when shipping is not possible on the next business day due to unforeseen events, such as a weather emergency. Custom orders typically ship within 5 business days. When you place an order, the USPS shipping shipping and delivery dates will be calculated based on the availability of your items and the shipping options you choose. This is information provided by the USPS API and is just an estimate and not guaranteed information. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Additional Shipping Questions: Check out our FAQ page.
You may return most items (with the exception of custom orders) within 30 days of delivery for a refund of the cost of the returned items (shipping not included). Items returned must include all parts and be in original packaging. Please note that any items returned that show signs of wear (including but not limited to scratches, dents, missing parts) will be subject to a 15% re-stocking fee. Custom orders are not valid for a refund or exchange. We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Request a return: Returns will only by accepted by completing the Returns Form. Items that are returned without completing the Returns Form will not be accepted. While completing the Returns Form, please list each item that you are returning. We’ll respond to the return request via email with return instructions. Once we receive and process your return, we will notify you via email of your refund.
Return Timeline: You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Most KeyBars, unless the product page lists an exclusion to this warranty, have a lifetime warranty against damage due to a defect during manufacturing. If your KeyBar does incur damage, please contact us immediately and do not discard the impaired parts. Note: the warranty applies only to products purchased directly from KeyBar LLC or an authorized dealer.
USE OF PRODUCT
As vehicles age, the ignition keyway can become worn and may allow the ignition key to fall out unexpectedly, even while the engine is running and the transmission is engaged. While unlikely, the additional weight of multiple keys on any key ring or key holder, such as KeyBar, could increase the possibility of this happening. Such an event could cause damage or injury, so you should periodically inspect your ignition keyway to reduce potential risks. KeyBar, LLC is not liable for any damage or injury caused by such an occurrence. Purchasers of KeyBar, LLC products are encouraged to maintain their vehicles properly to reduce or eliminate this risk, and they assume all liability for such events.
We accept PayPal payments as well as the following credit cards: Visa, MasterCard, Discover and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order.
COPYRIGHT & TRADEMARK
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of KeyBar, LLC, ©Copyright 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. KeyBar, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
TYPOGRAPHICAL, ILLUSTRATION & PRICE ERRORS
KeyBar, LLC make every effort to provide you with an error-free Web site. In the event a product is listed at an incorrect price due to typographical error, error in pricing, or error in illustration, VANQUEST shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price.
KeyBar, LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders, to personalize your shopping experience, collect feedback and to let you know additional information such as events, specials, sales and news. Our secure servers protect your information using advanced encryption techniques and firewall technology. By making a purchase through our site, you consent to receiving email notifications from which you can opt-out at any time.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
To collect feedback, we use a service called Customer Reviews that sends up to 2 emails giving you an opportunity to review your purchased products. You may unsubscribe from this email by following the unsubscribe instructions at the bottom of the review collection email.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
KeyBar, LLC may periodically update this policy. We may notify our users about significant changes in the way we treat personal information by sending a notice to the user’s primary email address or by placing a prominent notice on our site. We reserve the right to make changes without such notice given. Users will not necessarily receive notifications for all updates or changes.
YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
24 Bryce Industrial Dr. Savannah, GA 31405