US orders: First Class Shipping does not include insurance; therefore, we are not able to refund or re-ship orders that are shipped via First Class shipping and are lost, damaged or mis-delivered by the USPS. Due to this, we encourage all US customers to select FedEx 2Day as it is faster and includes continually updated tracking information and up to $100 insurance for lost or damaged packages. If you would like to add the signature required service, please email email@example.com prior to ordering. Additional fees will apply.
International Orders: International shipping can be selected at checkout. We can ship to almost any address in the world but unfortunately, we are not able to ship to Albania. We recommend using FedEx for International shipping as it is incredibly fast, has continual updated tracking and includes up to $100 insurance. Customers are responsible for paying all customs duties and taxes on the package once it arrives in the destination county.
Please note that neither First Class International Shipping nor Priority International (Flat Rate Envelopes or Small Flat Rate Priced Boxes) include insurance; therefore, we are not able to refund or re-ship orders that are shipped via First Class International or Priority International shipping and are lost, damaged or mis-delivered by the USPS.
Processing & Shipping Times: It is each customer’s responsibility to correctly input the shipping address. We are not liable for orders shipped with incorrect addresses. All standard in-stock items typically ship within 1-2 business days. Orders placed prior to 12pm EST typically ship within 1 business day. Please note that there may be some occurrences when shipping is not possible on the next business day due to an increase of of sales during holiday times and unforeseen events, such as a weather emergency. Custom orders typically ship within 5 business days.
When you place an order, the USPS shipping and delivery dates will be calculated based on the availability of your items and the shipping options you choose. This is information provided by the USPS API and is just an estimate and not guaranteed information. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Additional Shipping Questions: Check out our FAQ page.