Why was my order not able to be processed? What should I do?

The payment may have been declined for any of the following reasons:

  • insufficient funds
  • frozen account status
  • invalid credit card number
  • invalid expiration date
  • invalid security code
  • incorrect billing and/or shipping address (either the street number, ZIP code, or both, do not match what the credit card company has on file)

If you have confirmed that you entered the credit card and contact information correctly, contact the credit card company for more information.