The tracking information for my order shows that the package was delivered, but I haven’t received it. What should I do?

We recommend doing all of the following:

  • Check with others at your shipping address who may have intercepted it.
  • Besides your mailbox, check other places at your shipping address where the USPS may have left the package.
  • Check with your neighbors. Occasionally the USPS delivers packages to nearby addresses by mistake.
  • Contact the USPS to see if they can provide you with any information.
  • Wait a couple more days. Occasionally the USPS updates the tracking before the package is actually delivered.